Blisters on the feet after a gruelling shift, said one, didn’t get him sick leave and he was fired instead.Īnother claimed that passengers were being served substandard food and unfiltered water.įrom staff to food and water, all services aboard the Tejas Express are handled by Brandavan Food Products, a controversial Delhi-based company that stoked a row this month with a job advertisement that included caste as a selection criterion. With its uniformed staff, promise of shorter travel time than the Shatabdi, and compensation for delays, the train spurred much excitement among passengers.īut the promise has allegedly not aged well for the crew members, some of whom told ThePrint that they were made to work even while sick. While the infrastructure of the train, coaches etc, are owned by the Indian Railways, services like catering and cleaning are handled by firms through the railways’ subsidiary company IRCTC under the public-private partnership (PPP) model.
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